Response
Know what you own, and who is using it.
Keep a register of laptops, servers, software and licences as configuration items, import them from CSV, and get alerts 60, 30 and 7 days before subscriptions expire.
- Asset register
- CSV import
- Licence expiry alerts
What you can do with Assets & Licenses.
Track laptops, servers, software and subscriptions with expiry alerts.
Configuration items
Track laptops, servers, software and licences as configuration items with their environment.
CSV import
Bring your existing asset list in from a spreadsheet.
Licence tracking
Record software subscriptions and their renewal dates.
Expiry alerts
Get alerts 60, 30 and 7 days before a licence expires.
Asset manager role
Give a dedicated asset manager responsibility for the register.
Context for tickets
Know which equipment and software a requester uses when you work their ticket.
No more surprise renewals.
An accurate asset and licence register saves money on unused subscriptions and avoids outages from expired ones.
- 60/30/7-day licence expiry alerts
- Configuration items with environment details
- CSV import to get started quickly
- Asset manager role and permissions
Assets & Licenses, step by step.
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1
Import
Load your assets and licences.
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2
Assign
Record who uses what, and where.
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3
Track
Keep the register current as things change.
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4
Renew
Act on expiry alerts in time.
Assets & Licenses questions, answered.
Can we import our existing asset list?
Yes. Import assets from a CSV file.
When do licence alerts go out?
Inai Response sends alerts 60, 30 and 7 days before a licence expires.
What counts as an asset?
Anything you want to track as a configuration item, such as laptops, servers, software and licences.
Explore other Response modules.
Every module works on the same tickets, people and assets, so your whole service desk runs from one place.
See Assets & Licenses in action.
Book a free Response demo and we will walk you through assets & licenses using scenarios from your business.